Causes and effects of air-rage.

Travel

1. Business travelers’ problems.

Nowadays travel is a very important part of our life. Airline industry allows us to cover a distance of thousands of kilometers in a few hours. Besides we can travel not only by air, but also by rail, road, see. There is a wide range of ways to travel. But we should remember that the travel may be different. We can travel on pleasure or we can travel on business.

And if we travel on business we can face a lot of problems. For example: poor quality food and drink, long queues at check-in, not enough leg-room, jet-leg and many another. I think for business people the worse problem is flight delays and cancellation. If you travel on business you may have an important meeting or negotiations in a strictly scheduled time. And if you miss them your company can lose an important contract, for example. Besides, problems can wait for us outside the airport. For example, parking lot may be flooded and you have no opportunity to take a taxi.

Moreover, every traveler must know basic information about the destination country. It’s very important because in different countries there are different traditions, special cultural aspects, and rules, including legislation. In this case any ignorance of the rules of this country can be the cause of loss of business relationships and serious consequences such as punishment, prison or even the death penalty. So, knowledge of country’s laws, traditions and rules is vital for any business traveler.

In hotels you can face with problems too. Not always your company will pay for you a luxurious hotel with beautiful bedrooms, soft towels and huge bed.

And as a matter of fact, I think it’s normal situation when you face problems. If you’re a business person you should be patient. It’s important to be able to work at the airport. It’s a sort of an extension of your office when you’re travelling a lot.

2. Business travelers’ priorities.

Nowadays travel is a very important part of our life. Airline industry allows us to cover a distance of thousands of kilometers in a few hours. Besides we can travel not only by air, but also by rail, road, see. There is a wide range of ways to travel. But we should remember that the travel may be different. We can travel on pleasure or we can travel on business.

The needs of business traveler are quite different from the ordinary tourist. For ordinary tourist arrangement of flight, hotel and resort are part of fun. They want to spend time choosing them. But the business traveler wants speed and efficiency.

The first thing is the need for a good organization: for someone to organize everything for you – tickets, transport to and from the airport, accommodation. It can be provided by a secretary or a tourist company. Nowadays there are businesses specializing in corporate travel. That includes booking flights and hotels, planning and arranging itineraries, advising on locations, providing VIP services, arranging visas and so on. In fact, they offer a complete package for the business traveler so that he or she can concentrate on business while the agency look after the travel.

The second thing is a balance of cost and price. On a short-haul flight cost is the main factor – looking for a cheaper ticket. But travelling to another continent it’s important to look more at comfort factor: lots of leg-rooms, reclining seats and ability to sleep on board.

And finally, the third priority and a big adventure is to be patient because there’re often delays and it’s important to be able to work in the airport. It’s a sort of an extension of your office when you’re travelling a lot.

To cut a long story short, business travelers’ priorities are very important factor and their implementation will lead to positive results.

Causes and effects of air-rage.

Nowadays travel is a very important part of our life. Airline industry allows us to cover a distance of thousands of kilometers in a few hours. Besides we can travel not only by air, but also by rail, road, see. There is a wide range of ways to travel. But there is another flip side – “air rage”.

Every experienced traveler has a story about disruptive passengers. The term ‘air rage’ was first used in the late 1990s to describe the increasing number of incidents involving unruly passengers on flights. Sadly, it is still a familiar phrase today, as a number of men and women continue to behave badly onboard aircraft. Moreover, airlines and their long-suffering customers are reporting a steep climb in air rage incidents. Some of them are caused by a familiar problem – interminable delay in take-off, when passengers are cooped up in the aircraft without food, drink, information. Others are unpredictable. This was the case with a convict, who went crazy, attacked the crew and tried to open the door in the mid-flight.

The psychology of air rage is a new area of study, that’s why there are as many explanations as examples. Most analysts blame alcohol, but many people think the airlines are at fault. To cut costs they are cramming more passengers into the aircraft, reduce cabin crew, training, decrease quality of service. This leads to passenger’s frustration. And one more reason – attempts to save money on economizing fuel for conditioners. The airlines instruct their cabin crews to run the systems on minimum settings, the quality of air gets worse and passengers become irritable and disoriented.

While the customers demand better services on the Internet sites and passengers’ Bill of Rights, the airlines deny that they have contributed to the problem and call for stiffer penalties for the offenders. There is good news, though. Major airlines have agreed to remove some seats to make more room for their customers.

To cut a long story short, I think that both the passengers and the airlines come up with measures to sort out the problem.

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Date: 2015-12-11; view: 2627