Complete the gaps with correct past forms of the verbs in brackets. Then, ask your friend to tell you what hides below XXX. The words in brackets are to help you ask a correct question.
In 1884 Michael Marks, a Russian born Polish refugee ____________ (open) a stall at Leeds Kirkgate Market. Michael ____________ (move) to 20 Cheetham Hill Road, Manchester. In the following year, he ____________ (open) XXX (what?) in the lower part of the same building.
In 1894 he ____________ (form) a partnership with Tom Spencer, a former cashier from the wholesale company IJ Dewhirst. Tom Spencer ____________ (die) on XXX (when?). Michael Marks ____________ (die) in 1907. It ____________ (be) now time for a new generation to advance the success of the two founders.
M&S ____________ (make) its reputation in the 20th century on a policy of XXX (what?). It ____________ (enter) into long term relationships with British manufacturers, and ____________ (sell) the goods under the "St Michael" brand , which ____________ (be) used for both clothes and food. It also ____________ (accept) the return of unwanted goods, giving a full cash refund if a customer ____________ (show) the XXX (what?), no matter how long ago he ____________ (buy) the product. M&S has now adopted a 90-day returns policy.
Unlike most of its rivals M&S ____________ (not start) advertising its shops on TV when ITV ____________ (be) launched in XXX (when?) but ____________ (rely) on its XXX (what?) to draw in customers. It ____________ (be) not until the mid-1990s that the first TV commercials for M&S clothing ____________ (appear) on TV.
By 1956, all goods ____________ (be) sold under the St Michael label. In 1964, Simon Marks ____________ (die) after XXX (how many?) years' service to the Company, and XXX (who?) ____________ (take) over as Chairman. In 1974, Asian food ____________ (be) introduced into the stores.
The company ____________ (put) its main emphasis on quality, but for most of its history, it also ____________ (have) a reputation for offering fair value for money.
In 1988, the company ____________ (buy) XXX (what?), an American clothing company and Kings Super Markets, a US food chain.
Since the late 1990s M&S has experienced serious problems and has struggled to revive its business, with only partial success. By 1999, M&S ____________ (introduce) Online Shopping, and the company ____________ (grow) with new sales of fashion clothing. Other changes to tradition ____________ (include) XXX (what?) and opening its stores on Sunday.
Where do you go when you need…?
Try to give the name of the place. If necessary, have a look below.