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Balance in Renewal

The self-renewal process must include balanced renewal in all four dimensions of our nature: the

physical, the spiritual, the mental, and the social/emotional.

Although renewal in each dimension is important, it only becomes optimally effective as we deal

with all four dimensions in a wise and balanced way. To neglect any one area negatively impacts the

rest.

I have found this to be true in organizations as well as in individual lives. In an organization, the

physical dimension is expressed in economic terms. The mental or psychological dimension deals

with the recognition, development, and use of talent. The social/emotional dimension has to do with

human relations, with finding meaning through purpose or contribution and through organizational

integrity.

When an organization neglects any one or more of these areas, it negatively impacts the entire

organization. The creative energies that could result in tremendous, positive synergy are instead used to fight against the organization and become restraining forces to growth and productivity.

I have found organizations whose only thrust is economic -- to make money. They usually don't

publicize that purpose. They sometimes even publicize something else. But in their hearts, their only desire is to make money.

Whenever I find this, I also find a great deal of negative synergy in the culture, generating such

things as interdepartmental rivalries, defensive and protective communication, politicking, and

masterminding. We can't effectively thrive without making money, but that's not sufficient reason for

organizational existence. We can't live without eating, but we don't live to eat.

At the other end of the spectrum, I've seen organizations that focused almost exclusively on the

social/emotional dimension. They are, in a sense, some kind of social experiment and they have no

economic criteria to their value system. They have no measure or gauge of their effectiveness, and as a result, they lose all kinds of efficiencies and eventually their viability in the marketplace.

I have found many organizations that develop as many as three of the dimensions -- they may have

good service criteria, good economic criteria, and good human-relations criteria, but they are not really committed to identifying, developing, utilizing, and recognizing the talent of people. And if these

psychological forces are missing, the style will be a benevolent autocracy and the resulting culture will THE SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE Brought to you by FlyHeart reflect different forms of collective resistance, adversarialism, excessive turnover, and other deep,

chronic, cultural problems.

Organizational as well as individual effectiveness requires development and renewal of all four

dimensions in a wise and balanced way. Any dimension that is neglected will create negative force

field resistance that pushes against effectiveness and growth. Organizations and individuals that give recognition to each of these four dimensions in their mission statement provide a powerful framework



for balanced renewal.

This process of continuous improvement is the hallmark of the Total Quality movement and a key to

Japan's economic ascendancy.

 


Date: 2015-02-03; view: 960


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